Frequently Asked Questions
How did you get my information?
The Los Angeles County Department of Social Services (LA DPSS) provided the researchers with a list of participants that are eligible to participate in this study.
Who has access to my information?
Only the research team and the Center for Economic and Social Research at USC (CESR) will have access to your data. We will only share overall findings across all participants with others.
What will you do with my information?
Your information will only be used for research purposes. Your participation will help local organizations and leaders understand conditions in Los Angeles today.
I didn’t get my payment. What can I do?
If you haven't received your payment at your email or physical address within one month of completing the survey, don't hesitate to get in touch with us at marcella.cartledge@jainfamilyinstitute.org; cesrsurvey@usc.edu; or call us at 213-821-2867.
Who is leading the surveys and interviews?
The project is led by Marcella Cartledge Jin (research associate at Jain Family Institute and PhD student at University of Virginia) and Ajay Chaudry (professor of public policy at NYU).
Who can I speak with if I have further questions?
If you have further questions about the project, you can contact us at: marcella.cartledge@jainfamilyinstitute.org; cesrsurvey@usc.edu; or call us at 213-821-2867.
I lost the email with my survey link, what can I do?
If you are a study participant and have lost your login info, please click the “How to log in” tab above and follow the steps to have your login information emailed to you. If you completed those steps and have not received an email, you can reach us at cesrsurvey@usc.edu for further assistance.